Booking + Banking + Returns + Refunds Policy
Your purchase does not automatically guarantee a reservation. Your purchase will be confirmed via email within one to two business days. The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each customer read and review the cancellation policy and consider purchasing a Travel Insurance policy.
Online Booking Made by our website is not final you have to contact us after making booking we have to confirm availability with Hotelier or transporter first only after that we can revert to you and price mentioned on our portal are subject of availability your final tour cost may very accordance with the current situations/
Booking & Payment Policy
- 40% initial amount of the total package cost must be deposited as an advance in our company’s account to confirm the package.
- Hotel vouchers will be issued after receiving 50% Payment complete your remaining payment on arrival at first day if Not pay on First day then you have to pay Rs 1500 Extra per day.
Our Banking Details
Below we are displaying our Account Number and so please check them carefully and befor making payment to our account please first confirm them with our team.
What CAN be Refunded !
- Some tours may require a minimum number of travellers to operate. The affected traveller will be fully refunded or may choose a similar tour product as a substitute. Should this occur, it would be under very rare circumstances.
- Any additional refunds based on extenuating circumstances will depends on the our travel partner.
- Please note that the product substitute chosen by the traveller may be more expensive than the original product and therefore may be subject to an additional cost.
What CANNOT be Refunded !
- All hotel and tour schedules are arranged ahead of time. Any person failing to appear on the day of departure will not be refunded.
- Hotel extensions and Instant Confirmation products (admission tickets, city passes, etc.) cannot be exchanged or refunded once confirmed.
- No refund will be given for any portions of the tour unused by the traveller after tour departure regardless of circumstances.
- Airfare is completely non-refundable and non-changeable for tours when airfare is included in the final price.
Our Banking Details
Our Cancellation Policy: The Cancellation Policies listed below apply to all reservations unless the tour booked has specific rates or fees listed under “Special Notes.” Please carefully review the “Special Notes” of your tour prior to booking. Please know that Trans Himalayan Holidays will always adhere to individual tour policies when applicable.
Check our Refund or Cancellation policies below
- 7 Days prior to departure Non-refundable + No Modification on Travel Plan
- 7-15 Days Prior to Departure Date 50% of total purchase amount can be refunded
- 16 - 30 Days Prior to Departure Date 30% of total purchase amount can be refunded
- 30 or more Days Prior to Departure Date 10% of total purchase amount can be refunded
How to Cancel a Reservation
We will process your cancellation/refund request within one to seven business days. We will NOT acknowledge any verbal / over-the-phone request or voice mail. Verbally speaking with our customer service representatives without email will not guarantee that your cancellation has been processed or acknowledged. Please make sure to email us for cancellation requests with your reservation number.
- Contact Email: transhimalayanholidays@gmail.com
- Contact Phone: +91 82620 50000